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Claims Adjuster

Also known as: Insurance Claims Adjuster, Claims Examiner, Claims Specialist, Field Adjuster

AI Impact Score

68/100

AI and automated systems are handling straightforward claims processing and damage assessment. Complex claims, fraud investigation, and customer empathy still require human adjusters.

$45k – $80k

Salary Range

declining

Growth Outlook

300,000

Total Jobs (US)

-3%

Growth Rate

Task Breakdown

Tasks at Risk (4)

Simple claim intakeStandard damage assessmentRoutine documentation reviewBasic settlement calculations

AI-Enhanced Tasks (4)

Fraud detectionClaims triagePhoto damage analysisSettlement optimization

Human-Safe Tasks (5)

Complex liability assessmentNegotiation with claimantsOn-site investigationsJudgment in ambiguous casesCustomer relationship management

Current Skills

Claims InvestigationInsurance Policy KnowledgeNegotiationReport WritingCustomer Service

Future-Proof Skills

AI Claims Tools Fraud Analytics Complex Commercial Claims Catastrophe Response Mediation Skills

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