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Receptionist

Also known as: Front Desk Coordinator, Receptionist/Administrative Assistant, Guest Services Coordinator

AI Impact Score

68/100

AI chatbots, virtual receptionists, and automated scheduling systems are replacing basic phone answering and appointment booking. Receptionists must focus on hospitality, security, and complex customer service.

$28k – $42k

Salary Range

declining

Growth Outlook

900,000

Total Jobs (US)

-5%

Growth Rate

Task Breakdown

Tasks at Risk (3)

Answering routine phone inquiriesBasic appointment schedulingDirectory assistance

AI-Enhanced Tasks (4)

Visitor management and check-inMeeting room coordinationMail and package sortingOffice supply ordering

Human-Safe Tasks (5)

In-person guest hospitality and first impressionsSecurity and access controlHandling sensitive or upset visitorsEmergency response coordinationCreating welcoming office atmosphere