Crisis De-escalation
Using verbal and non-verbal techniques to calm individuals in acute emotional distress or potentially dangerous situations.
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Future-Proof
Why It Matters
AI cannot replicate the human presence, empathy, and split-second judgment needed to safely de-escalate volatile situations in healthcare, law enforcement, and social services.
How to Get Started
Complete CPI's Nonviolent Crisis Intervention certification or the Mental Health First Aid course, and practice scenario-based training regularly.
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