Emergency Medical Dispatch
Receiving emergency medical calls, providing pre-arrival instructions, and dispatching appropriate emergency resources.
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Why It Matters
AI triage systems can prioritize calls and suggest protocols, but dispatchers who manage caller emotions, interpret ambiguous situations, and coordinate resources make life-saving decisions AI supports but cannot own.
How to Get Started
Complete the IAED Emergency Medical Dispatch certification, practice with the ProQA dispatch protocol system, and train on your local CAD (Computer-Aided Dispatch) platform.
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