Next-Gen 911 Technology
Operating and maintaining IP-based 911 systems that handle text, video, and data alongside traditional voice calls.
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Future-Proof
Why It Matters
Legacy 911 systems are being replaced by NG911 infrastructure that supports multimedia and AI-assisted dispatch. Technicians trained on these systems ensure public safety during the critical transition.
How to Get Started
Complete the NENA NG911 Education Program and study the i3 architecture standard, then pursue hands-on training through your regional 911 authority or APCO International.
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