Real-Time Shipment Exception Communication
Proactively identifying and communicating delivery exceptions, delays, and disruptions to stakeholders as they happen.
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Why It Matters
AI systems flag shipment exceptions automatically, but human communicators are needed to assess severity, coordinate recovery actions, and maintain client trust during disruptions.
How to Get Started
Learn your company's TMS (transportation management system) exception workflows, and practice using tools like FourKites or project44 for real-time visibility and stakeholder notification.
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